CPP20212 Certificate II in Security Operations

This is a combined course of unarmed security guard and crowd controller.

This course is the entry level requirement to obtain the Private security license to start working in the security industry. The students who wish to enrol in this course have to complete a literacy, language and Numeracy test to ensure that this course is suitable for them.

This course is delivered in two ways:

Day Batch: 17 days classes of 8 hours

Evening Batch: 34 evenings classes of 4 hours

Mode of delivery:

This program is delivered face to face within a classroom environment. A simulated workplace environment is utilised for the conduct of practical assessments scenarios and role plays.


There are 19 units in this course as listed below:

Core Units

Unit Code Unit Name
CPPSEC2001A Communicate effectively in the security industry
CPPSEC2002A Follow workplace safety procedures in the security industry
CPPSEC2003B Work effectively in the security industry
CPPSEC2004B Respond to security risk situation
CPPSEC2005A Work as part of a security team
CPPSEC2006B Provide security services to clients
HLTFA311A Apply first aid


Elective Units

Unit Code Unit Name
CPPSEC1003A Apply security procedures for the responsible service of alcohol
CPPSEC2010A Protect safety of persons
CPPSEC2011B Control access to and exit from premises
CPPSEC2012A Monitor and control individual and crowd behaviour
CPPSEC2014A Operate basic security equipment
CPPSEC2015A Patrol premises
CPPSEC2017A Protect self and others using basic defensive tactics
CPPSEC3002A Manage conflict through negotiation
CPPSEC3005A Prepare and present security documentation and reports
CPPSEC3013A Control persons using empty hand techniques
CPPSEC3017A Plan and conduct evacuation of premises
TLIE2007 Use communication systems
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The word of our Director

Welcome to our website:

On behalf of the management team, we welcome you to our security company.
New Age Professionals was established in 2009.
We believed the security industry was in need of a full complete security service covering Victoria and Regional Areas. A professionally managed security body, guided by a team of highly trained and seasoned security managers.
New Age Security is a division of New Age Professionals Pty Ltd, Our Head Office and operations are located in Reservoir, Victoria.
New Age Professionals is an industry leader in providing high numbers of licensed security officers to a variety of clients all over Melbourne and major security firms, as an authorized sub contractor.
The success of our security company will be the team of management that will be steering our operations. When you look at our management team within this portfolio, you will identify the life skills of each individual manager and confirm your confidence in our security services.
Should you choose us as your future security provider, we guarantee you a one-on-one account executive will handle your service record, and any enquiries you may have in the near future. No more speaking with several staff members and repeating your requests.
I thank you for taking the time in assessing our security company.

Mr. Gagan Arora

Director of Security

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